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Reset Password → Back to Sign In → Reset your password Forgot your Capital One password? You can reset it in a few minutes and get back into your account.
For your safety, Capital One will verify your identity before letting you change your password.

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Steps

  1. Go to capitalone.com and click Sign In.
  2. Click the Forgot Username or Password link.
  3. Select Reset Password.
  4. Enter your username.
  5. Enter the last 4 digits of your SSN and your date of birth.
  6. Choose how to receive your one-time code (text, call, or email).
  7. Enter the code you receive.
  8. Create a new strong password.
  9. Confirm the new password.
  10. Sign in with the new password.
You will receive a confirmation email once your password has been changed.

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Helpful Tips

  • Choose a password you have never used on other websites.
  • Update saved passwords in your browser or password manager.
  • Sign out of any other devices after resetting.
Never enter your new password on any site other than capitalone.com or the official mobile app.

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FAQs

Change it right away if you suspect anything unusual. Otherwise, every 6–12 months is a good habit.
Wait 60 seconds and request a new one. Check that your phone number and email are up to date.

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